Application · ready to adapt
Conversational AI Voice Agent
A real AI agent that answers the phone — in natural speech.
Example workspace · adapted to each customer
Live voice operations
Northstar Group · Live workspace data
Caller · 10:41:18Hi, I’m checking if our replacement unit has shipped yet.
Northstar voice agent · 10:41:22Yes. Order NS-18442 left the warehouse this morning and is due tomorrow before 16:00.Source: Shipment record · updated 08:12
Caller · 10:41:31Can you send the tracking link to me?
Northstar voice agent · 10:41:34Of course. I’ve sent it to the mobile number ending in 42.
The problem
Phone support is expensive, has opening hours and queues. Most calls are questions that already have an answer somewhere.
What it is
Answers calls in natural speech, understands follow-up questions, looks up answers in your indexed knowledge and hands over to a person with full context when needed.
Main features
06 core capabilities, already built.
- 01Natural conversation
Real-time speech with interruptions, follow-up questions and a configurable voice and tone.
- 02Grounded answers
Answers only from your indexed knowledge, with guardrails for what the agent may say.
- 03Actions
Look up orders, cases or bookings and create tickets during the call.
- 04Human hand-over
Transfers to a person with summary, transcript and context.
- 05Transcripts & analytics
Every call transcribed, categorised and measured for resolution.
- 06Phone and web
Works on your phone number and as a voice widget on your website.
Value for your business
Support availability around the clock without growing the team.
- Support available around the clock
- Shorter queues without growing the team
- Insight into what customers actually call about
Built, not promised
This is production software that already exists — data model, permissions, workflows, interface and integrations. We adapt fields, flows, terminology and brand to your company, so you are up and running in days, not months.
Cost
Paid once when the application goes live. It does not change your monthly price.
From €90, one-time. Ready-built application with your brand and basic settings.
Unique fields, integrations or tailored logic are quoted as a fixed price per application, agreed before work starts.