Application · ready to adapt
Conversational Live Chat
AI chat that resolves questions — and knows when to hand over.
The problem
Website chats either sit unanswered or require staff on standby for simple questions.
What it is
Embeddable chat for your website and logged-in portals. Grounded answers, source references, conversation history and escalation into the ticketing flow.
Main features
06 core capabilities, already built.
- 01Embeddable widget
Branded chat for your website, portal or logged-in app.
- 02Grounded AI answers
Answers with source references from your knowledge base.
- 03Escalation to people
Seamless hand-over to an agent inside the same conversation.
- 04Ticket creation
Unresolved conversations become cases automatically.
- 05Conversation history
Full history per customer, searchable for staff.
- 06Configurable behaviour
Tone, scope, languages and forbidden topics set per environment.
Value for your business
Customers get answers in seconds; staff only handle what needs a person.
- Answers in seconds instead of hours
- Staff focus on what needs a person
- Higher conversion on the website
Built, not promised
This is production software that already exists — data model, permissions, workflows, interface and integrations. We adapt fields, flows, terminology and brand to your company, so you are up and running in days, not months.
Cost
Paid once when the application goes live. It does not change your monthly price.
From €90, one-time. Ready-built application with your brand and basic settings.
Unique fields, integrations or tailored logic are quoted as a fixed price per application, agreed before work starts.