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Application · ready to adapt

Customer Health & Churn Warning

Know which customers are at risk — before they leave.

Production-ready foundationConfigured around your workflow
Health
Live product view

Example workspace · adapted to each customer

NNorthstar Group
LiveEM
Customer success / Command center

Customer health

Northstar Group · Live workspace data

Q3 2026FiltersExport
Search 128 accountsRisk: all€482K ARR at riskRenewals · 90 days
AccountScore30-day trendRenewalRisk
Northstar Retail42−2245 daysHigh risk
Atlas Energy68−792 daysWatch
Meridian Group91+4184 daysHealthy
Lumen Systems76+1121 daysHealthy
01

The problem

Churn is discovered when the cancellation arrives.

02

What it is

Automatic health scores based on usage, support and interactions, with early churn warnings.

Capabilities

Main features

06 core capabilities, already built.

  1. 01Health score

    Calculated from usage, support and interactions.

  2. 02Churn warnings

    Alerts on negative trends.

  3. 03Playbooks

    Recommended actions per risk level.

  4. 04Customer success reviews

    Structured reviews with AI summaries.

  5. 05Portfolio view

    All customers by health.

  6. 06Trends

    Health over time.

Business impact

Value for your business

Act before customers leave.

  • Lower churn
  • Proactive customer success
  • Higher lifetime value
Delivery

Built, not promised

This is production software that already exists — data model, permissions, workflows, interface and integrations. We adapt fields, flows, terminology and brand to your company, so you are up and running in days, not months.

Investment

Cost

One-time activationFrom €90

Paid once when the application goes live. It does not change your monthly price.

Standard activation (as-is)

From €90, one-time. Ready-built application with your brand and basic settings.

Custom workflow & integrations

Unique fields, integrations or tailored logic are quoted as a fixed price per application, agreed before work starts.

See full pricing →